BANPRO -- Again
Every time I go to BANPRO (since the competent manager was transfered to Managua) I remember why I hate to go there. Today was no exception.
I have an account there that was for a now long-defunct S.A. I would get monthly statements and then they stopped. Why? BANPRO inactivated the account for lack of activity. Not particularly abnormal. Well, today, as ex-President of the ex-company, I went to BANPRO to close the account. I even filled out the "log book", their new way of doing what should be "take a number".
In a few minutes, I was escorted to the desk of one of the helpful BANPRO employees. I handed her an old statement for the account, explained that the company no longer existed and that I wanted to close the account. She explained there was no problem—I just needed a letter from that company that didn't exist requesting that the account be closed.
Clearly she was sharp enough to see that her answer was not what I wanted to hear. So, she added the next bit of information, "we will issue a check in the name of the company" (that doesn't exist). I stupidly asked her what I was supposed to do with that check. I think she recognized there was no realistic answer and said nothing.
I thanked her for reminding me how BANPRO is always so helpful and left.